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SHIPPING POLICY

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1. SHIPPING OVERVIEW

Thank you for shopping at Pikachueshop. We are dedicated to delivering your orders securely and efficiently. This Shipping Policy explains our processing schedules, shipping options, estimated delivery times, and related policies.

By placing an order, you agree to the terms outline below. If you have any specific requests regarding shipping accommodations, please reach out to our team before placing your order.

Processing & Delivery Timeline

Our logistics pipeline runs on standard business timelines as detailed here:

2. Processing Time

How we prepare your items for shipment:

  • All orders are processed within 1 to 2 business days (excluding weekends and holidays) after your order confirmation email is received.
  • If we are experiencing a high volume of orders (e.g., promotional campaigns or seasonal sales), shipments may be delayed by a few days. We will notify you via email if a significant delay is expected.
  • Orders placed after 2:00 PM local standard time are queued for the next business day's processing batch.

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Standard options are summarized below:

Shipping Method Estimated Delivery Time Rate Scale
Standard Shipping 3 to 7 business days $5.99 (Free over $75)
Expedited Shipping 2 to 3 business days $12.99
Overnight Delivery 1 business day $29.99

4. Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking link will become active within 24 hours of generation. You can monitor progress through the carrier's dashboard or directly in your account page.

5. Shipping Restrictions

Please be aware of the following geographical limitations on our deliveries:

  • We are unable to deliver to PO Boxes or APO/FPO addresses.
  • Specific item types (such as lithium battery components or liquid materials) are restricted from air freight shipping options.
  • International shipments may be limited based on region-specific regulatory bans.

6. Customs, Duties, and Taxes

Pikachueshop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, and handling fees).

7. Lost & Damaged Packages

Pikachueshop is not liable for products damaged or lost during transit. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

8. Contact Us

If you have questions regarding shipment options, address corrections, or need assistance dealing with delivery tracking errors, contact our warehouse support desk at info@mail.com.